WebEx Blog

Frost Sullivan has named Cisco the

Imagine a workspace that self-configures, authenticates to the network automatically, and becomes instantly functional the moment it is plugged in. No activation codes, no manual scripts, and no back-and-forth verification. With Zero Touch Provisioning (ZTP) becoming generally available for all RoomOS 26 devices, this is now the reality.

By planning the onboarding proc...

Customer experience is approaching an inflection point. As organizations add AI agents, automation, digital channels, and new sources of customer data, the experience risks becoming more fragmented—not less. Cisco’s answer is Connected Intelligence: an operating model that brings every customer interaction, ever human and AI agent, workflow, and enterprise sy...

As North America’s largest privately held freight transportation company, Estes has earned a reputation for delivering high levels of customer care across all 50 states, Canada, Mexico, Puerto Rico, and the Caribbean. They consider every pickup request, tracking question, delivery instruction, and billing inquiry as an opportunity to keep freight moving and build customer con...

I am incredibly excited and proud to announce that Gartner has recognized Cisco as a Leader in the 2026 Gartner Magic Quadrant for our Unified Communications as a Service (UCaaS)