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The Random Admin's title: The Random Admin

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Reading Time: 5 minutes

A pentest report crossed my desk where the whole domain fell in about twenty minutes. No cracked domain admin password, no phishing, no malware. The attacker asked a forgotten certificate server for a certificate that said "I am the domain admin," and the server politely handed it over. Thats the quiet reality of AD CS attacks. Your certificate autho...


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Reading Time: 4 minutes

Ordered a new laptop for a remote hire last month. Dell shipped it straight to her apartment. She opened the box, connected to Wi-Fi, and signed in. I never touched the machine. Nobody on my team ever touched the machine. That whole flow is Intune zero touch deployment, and its worth actually explaining how it works instead of just saying "Autopilot ...


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Reading Time: 5 minutes

I used to work in an environment where the help desk admin spent half their day resetting passwords twice. Once in Active Directory, and then again in Office 365. If they forgot the second reset, the user could not sign in to their email, and the phone would ring. It was a miserable, repetitive cycle that drove everyone crazy. We eventually installed...


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Reading Time: 6 minutes

I once had a user call me at 8:00 AM on a Monday in a complete panic. Their screen was bright blue, asking for a 48-digit number they did not know. That was my introduction to the joy of troubleshooting BitLocker keys. They did not have the key. I did not have the key yet. We had to spend an hour digging through old documentation to find the key. It ...


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Reading Time: 5 minutes

Had a ticket land on my desk that just said "my laptop is doing something weird, is it a policy." Thats it. No which policy, no what its doing, just a vague feeling that Intune did something to them. Fair enough honestly, thats a real question and a lot of admins dont actually know how to answer it fast. So heres how you check, both directions.

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