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CX Maturity Study Romania (Part 2): CX Strategy, Culture, Governance, Processes & Technology2 days

Reading Time: 7 minutes

Customer experience in Romania is moving from strategy to execution. As we explored in part 1 of our CX Maturity Study Romania series, organisations are increasi...

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CX Maturity Study Romania (Part 1): Where Do Romanian Companies Stand?2 weeks

Reading Time: 7 minutes

Customer expectations continue to rise, while technologies like AI are transforming how organisations listen to customers, understand their needs, and deliver better experiences. But how prepared are Romanian companies for this shift? How mature are their

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Public Review Spotlight: What Makes Romania’s DIY and Furniture Retailers Stand Out3 weeks

Reading Time: 5 minutes

Whether customers are renovating a home, furnishing a new apartment, or tackling a weekend DIY project, they expect more than just a wide selection of products. Helpful staff, fair pricing, a pleasant shopping environment, and a smooth purchasing experience all shape how they perceive a retailer.

At Staffino, ...

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