Routeware – Integrated Technology Solutions for Waste and Recycling Operations

Choosing a new software system is one of the highest-stakes decisions a waste hauling business makes, and one of the easiest to get wrong. The system a hauler runs touches everything, the routes the trucks drive, the invoices that bring in revenue, the record that settles a customer dispute, the data that tells an owner whether the business is profitable. A good system quietl...

For a city, waste collection is one of the most visible services it provides. Almost every household sets out a bin and expects it emptied on the right day, and when that happens reliably, no one thinks about it. When it does not, the phone rings, the complaint reaches a council member, and a missed cart becomes a small public referendum on whether the city has its act togeth...

Sustainability goals in waste and recycling live or die on data. A city can commit to cutting emissions, raising its diversion rate, or meeting a state mandate, but the moment it has to show progress, the conversation turns to numbers, and the numbers have to come from somewhere. In too many operations, they come from spreadsheets assembled by hand, estimates stitched togethe...

A waste operation makes its money one stop at a time, and loses it the same way. A container gets serviced but never billed. An overage happens and no one records it. A resident disputes a pickup, and with no evidence to settle it, the operation eats a go-back or issues a credit it did not owe. Each of these is a small event, invisible on its own, and across thousands of stop...

Few vehicles work harder than a waste collection truck. It runs stop-and-go all day, carries heavy and shifting loads, and cycles hydraulics, lifters, and compaction equipment thousands of times a shift. That workload wears down a truck down quickly and unevenly, and when a vehicle fails midway through a route, the cost is never just the repair bill. It is the stranded load, ...