On paper, last month was a good month for our MVA leads program. The cost per case came in at $5,342. That is close to the goal range of $4,000 to $5,000, and it was down from $6,135 in June.
I’m glad we had good numbers and got near the goal, but it was a horrible month from an operations perspective. We had “intake transition” issues and that really hurt our results....