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Most managers worry about their lowest performers becoming a drag on the team. But some of the biggest productivity bottlenecks start at the other end of the spectrum. ​High performers naturally attract work. Everyone knows they’re good at their job, so they’re trusted to make decisions and answer questions. Every time they help, however, they

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The average knowledge worker uses four times the number of tools they used in the early 2000s, but the software surge hasn’t translated to an increase in productivity or employee satisfaction. In fact, 96% of employees are dissatisfied with the tools they have been given to manage their work. Every new workplace tool promises to

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