PMP Industry Insiders

This week, Dan and Donnie talk with analyst Tim Mulrooney about the current state and future prospects of the pest control industry. Tim shares insights about the long-term strength of the industry and near-term headwinds, such as weather, consumer behavior, and digital marketing costs. He also discusses the K-shaped economy and its potential effects on the industry. 

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Welcome to Insiders Rewind — Recapping July

This month, we are looking back to:

#281 - Is Complexity Killing Your Business

#282 - HR Update: Noncompetes, Marijuana, Contractors & I-9s

#283 - Why You Need a CD Playbook in Pest & Lawn

#284 - The Death of Search Engine

A HUGE shout to our sponsors!

Coalmarch:

In this episode, Dan and Donnie welcome Margaret Garcia, founder and CEO of Grit PPO, to discuss why every growing company needs a Customer Experience (CX) playbook and actionable steps to create one. Margaret explains why customer service shouldn't rely on tribal knowledge or individual personalities. Successful companies create repeatable systems that ensure every customer ...