Passenger Transport

Prime minister Andy Burnham announces restoration of England’s £2 bus fare cap from January

Prime minister Andy Burnham during a visit to First Bus’s Bath Depot

Andy Burnham has placed the affordability of public transport at the heart of his domestic agenda. Just two days after becoming prime minister on July 20, he announced that England’s £2...

Stakeholders in the bus sector welcomed the new prime minister’s decision to restore England’s £2 bus fare cap but they want a long-term funding plan

The £2 bus fare cap returns on January 1, 2027

The announcement by incoming prime minister Andy Burnham that he would restore England’s £2 bus fare cap from January 1, 2027, was welcomed by stakeh...

Caroline Wilson, MD and founder at The Recruitment Story, meets Colette Casey, customer experience director at LNER

Colette Casey

Explain your role in 100 words or less

I’m responsible for everything that shapes a customer’s journey, from contact centres and service standards to problem solving, passenger assistance, dining, a...

The best transport networks do more than move people from A to B. They connect communities and unlock opportunities

SEStransit recognises that regional transport must adapt to shifting patterns of living, working and travelling

BY Rachael Murphy, SEStran

I grew up in London proper, not in one of the surrounding areas tha...

I spoke to Transport Benevolent Fund CEO John Sheehy about changes in the industry, and why care for employees is a priority

Last time round, I spoke about Great British Railways (GBR) and its evolving brand strategy and how it might create the values and culture – something, of course, that would need to encompass employee engagement, but also pastor...