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I attended a recent Primary Care Network (PCN) meeting and probably left with a heavy heart, an anxious mind and a calendar circling October 2026 in bright red ink.

The main topic on everyone’s lips? The impending roll-out of Single Neighbourhood Provider (SNP) contracts and Multi-Neighbourhood Pr...


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Plans to shift more NHS care out of hospitals and into neighbourhoods are running up against a long-standing problem: the primary care estate.

The BMA says many GP buildings are too small, outdated or difficult to adapt for the larger multidisciplinary teams expected to deliver neighbourhood care. Its


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GPs despondent about care quality

GPs are among the most despondent of doctors about the care they provide, in spite of improvements in technology, a major report reveals.

The GMC found that overall doctor satisfaction with their work fell for the first time in three...


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Patients should be warned about AI scribes when appointments are booked; however, transparency is only one part of the job. Introducing the technology also requires careful supplier checks, clinical safety work, staff training and clear processes for objections and errors.

GP practices should tell patients when they book an appointment i...


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July's HR Clinic focused on workplace culture – how to build it, embed it and tackle behaviours that might go against it.

To start with, Susi and Robyn had a good chat about how to set the tone in a practice: what culture do you want to have and how can you go about making it an integral part of your organisation? Robyn talked about her own experience of the pr...


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